82% sales valuation accuracy
88% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or ...
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Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or letting your property.
Latest Reviews
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19th Aug 2024
reviewed by 'Maryam'
13th Aug 2024
reviewed by 'Jack'
13th Aug 2024
reviewed by 'MEG COLBORNE'
19th Jul 2024
reviewed by 'POOR SERVICE'
20th May 2024
reviewed by 'Georgina'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 82% | 88% | £73,400 | £9,800,000 |
| Lettings | 80% | 79% | £350 | £7,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 476 | 57 | 1031 | 283 | 119 | 17 | 80 | 7 | 68 | 104 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Latest Properties
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Aug 19,2024
Aug 19,2024
0
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I had the pleasure of working with Tom and his team in selling my flat. They were fantastic from the jump- super informative, responsive and gave me great results. I was super happy with my sale and couldn't recommend Dexter's London Bridge enough!...
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Aug 13,2024
Aug 13,2024
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Working with Seda was an absolute pleasure. She was so proactive and responsive in finding us a property. She worked hard for us and had a great understanding of our wants and needs. We are so happy with the property we found and we wouldn’...
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Aug 13,2024
Aug 13,2024
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The worst estate agents I have ever dealt with. I have been renting through them for 18 months and the end of the tenancy was so stressful because of them. They were calling me with differing pieces of information. Overcharged me because they got the date ...
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Jul 24,2024
Jul 24,2024
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@Amy Butler
Your high level of service and communication were greatly appreciated. Your market knowledge and attention to detail were extremely helpful throughout the search process....
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Jul 19,2024
Jul 19,2024
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My flat has been with Dexters since March.
While i was happy with the regular communications .I was flabbergasted to receive a call stating they have removed my listing as i should go somewhere else as they are struggling to sell.
I asked for them ...
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May 20,2024
May 20,2024
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I normally hate being cold called but Shahida sounded so warm and friendly and so cute that I decided to go along with Dexters instead of just sticking with my previous agent. She and all her team have worked really hard to find the right ...
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Jul 11, 2024
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Dear Georgia, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team. ...
May 13,2024
May 13,2024
2
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this helpful
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Avoid, horrible, unprofessional, awful people
Avoid. Avoid if you want to save yourself the stress and a horrible experience.
The worst, the worst, the worst state agency I ever dealt with.
A bunch of unprofessional, Liars, dishonest, rude, and lousy people. Especially the branch manager ...
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May 13, 2024
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Agreed. Shocking firm. Lied to me. Failed me. Then lied again. The CEO Andy Shepherd is too scared and too above anyone else to get involved with anything. His minions are complete wasters and losers. ...
Apr 10,2024
Apr 10,2024
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Dexters is one of the worst lettings agencies I had the misfortune of dealing with. Here are the list of just few of things that happened while renting one of their properties in Kensington.
- on moving in: pizza was found behind radiator. Hair everywhere. ...
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Jul 11, 2024
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I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at [email protected]. I can look into this further for you. Kind regards, Asma, Customer Relations Team ...
Mar 20,2024
Mar 20,2024
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The worst estate agent ever (Kew office). Double check everything and don't assume they will act professionally or in your interest....
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Jul 11, 2024
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Dear Michael, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations Team ...
Feb 13,2024
Feb 13,2024
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They just care about their fee, when viewings came at the end of tenancy they were harassing me and calling despite me saying I am on holiday sometimes even 5 times in a row when I didn’t pick up.
It is only when I told ...
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Jul 11, 2024
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Dear Benjamin, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations Team ...
Nov 20,2023
Nov 20,2023
1
people found
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Modern theives, I haven't viewed the property, I havent sign any aggrement, I havent sign any forms but they widraw £430 they said its their payment for wasting their time. They sold my personal information to a bad not reputable with bad reviews third party company....
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Jul 11, 2024
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Dear Mike, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at [email protected]. I can look into this further for you. Kind regards, Asma, Customer Relations Team ...
Oct 30,2023
Oct 30,2023
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I appointed Dexters Highgate office to rent my property.
They let it at the first viewing.
Throughout the tenancy I found their staff attentive and courteous.
The lettings manager Gareth Parry was always professional and forthright in our exchanges, in the few instances when there ...
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Jul 11, 2024
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Dear Jason, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team. ...
Oct 23,2023
Oct 23,2023
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Dexters (Maida Vale) is at least incompetent, possibly criminal. They are highly unprofessional, inefficient, dismissive, and invisible.
First of all, they hid essential information that contradicted directly with the conditions of our offer to rent a flat, and told us AFTER signature that our conditions ...
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Jul 11, 2024
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Dear Herve, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at [email protected]. I can look into this further for you. Kind regards, Asma, Customer Relations Team ...
Oct 18,2023
Oct 18,2023
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From a long time struggling to find a property, I have received a call from Charlie Evans who said I have got a property which will be good for you and finally I got a good news and now he is helping me throughout the ...
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Jul 11, 2024
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Dear Anisa, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma, Customer Relations Team ...
Oct 02,2023
Oct 02,2023
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We rented a flat in Habington House Avenue Road. When we got access in the flat on the first day we found condoms under the sofa, some leaflets of weird services, dirty clothes and rubbish. I was totally in shock. The neighbours informed us that 2 ...
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Jul 11, 2024
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I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at [email protected]. I can look into this further for you. Kind regards, Asma, Customer Relations Team ...
Sep 23,2023
Sep 23,2023
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Imagine renting a property with Dexters, completing all paperwork, satisfying all reference checks, satisfying all financial checks, giving them a 5 figure holding deposit, and completing a legally binding tenancy agreement. Only for Dexters to drop the ball, and allow the landlord to rent out your ...
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Jul 11, 2024
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Dear George, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at [email protected]. I can look into this further for you. Kind regards, Asma, Customer Relations Team ...
Jun 29,2023
Jun 29,2023
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We rented out our flat with Simon from Dexters Acton and he was brilliant.
Within taking the photos of our flat and getting it listed that same afternoon, we had numerous viewings confirmed for the following day. So speedy.
He was on hand throughout the ...
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Sep 12, 2023
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Dear Sally, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team ...
Jun 21,2023
Jun 21,2023
1
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Avoid as a landlord!!!
Dealing with Dexters Canary Wharf as a landlord has been a complete waste of time. After couple of weeks of advertising my flat on Zoopla, they managed to find one tenant that could only move in 1.5 months after my ideal move ...
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Sep 12, 2023
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Dear Ayah, We appreciate and understand your concerns and we are sorry that your experience wasn’t as expected. If you’re open to discussing further please do email us at [email protected] and we would be happy to look into this further. Kind regards, Asma Chughtai, Customer Relations Team ...
May 24,2023
May 24,2023
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I am Daorsa Aliu and have just recently let one apartment. My agent was Nyshaea Solomon and she made the whole experience amazing and was the main reason that I decided to let the apartment. Her communication skills, level of professionalism, always being in touch ...
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Jun 20, 2023
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Dear Daorsa, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team ...
May 23,2023
May 23,2023
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Daniel was very helpful and energetic in my search for a new place. Definitely recommend him as an agent if in need!...
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Jun 20, 2023
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Dear Fady, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team ...
May 07,2023
May 07,2023
2
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I rented a flat through them. Unfortunately after the tenants contract ended the tenant started paying half the rent and refusing to vacate property.
I noted that in February no money was paid into my account and informed Dexter's that they have not transferred the ...
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Jun 20, 2023
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I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at [email protected]. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team ...
May 04,2023
May 04,2023
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We are in touch with Nitesh from Dexters,Twickenham in our search for a property on rent. Would say he is quite efficient and prompt in replying to all our queries and showing us great houses around twickenham.
Our hunt is still on as its ...
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Jul 11, 2024
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Dear Sana, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma, Customer Relations Team ...
Apr 25,2023
Apr 25,2023
2
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Terrible letting agency, they make renting a living hell. So many issues I cannot even be bothered to go into detail....
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Jun 20, 2023
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Dear Chris, I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at [email protected]. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team ...
Apr 11,2023
Apr 11,2023
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Listed my property with Dexters and received a first class service. Was kept in the picture all the time, from viewings to feed back from potential buyers and right through until the property was sold. Avni and Penelope were absolutely great and I can’t ...
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Jun 20, 2023
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Dear Anil, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team ...
Mar 31,2023
Mar 31,2023
1
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Awful, the worst 2.5 years of letting a property via dexters. The lack of professionalism and competence was mind blowing up until the very end. We are relieved and happy to never have to deal with them again....
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Jun 20, 2023
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Dear Layla, I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at [email protected]. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team ...
Mar 25,2023
Mar 25,2023
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In selling my mother's house, Nina has been a hugely professional representative for Dexters. She has an impressive grasp of her technical business and its market. Her communication has been first class and nothing has been too much trouble. She has made sure that every ...
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Jun 20, 2023
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Dear Tim, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team ...
Mar 10,2023
Mar 10,2023
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Dexters, by active marketing of our flat, have made our sale relatively stress free. Their representatives were punctual, polite and considerate and negotiated the best price we were likely to achieve....
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Jun 20, 2023
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Dear Rod, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team ...
Feb 28,2023
Feb 28,2023
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I came across Phoebe Wishart as I needed urgent help for finding my daughter rental Accomodation and she was extremely helpful and kind. She tried really hard to help us and gave us good advice. I will highly recommend her always as she has been ...
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Feb 23,2023
Feb 23,2023
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From beginning to end our experience with Dexters has been positive. Jo, Archie and Nina each dealt with the different stages of our sale and were exceptional at keeping us well informed, we’re honest about the glitches in the process and were patient with ...
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Feb 08,2023
Feb 08,2023
1
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The police are currently investigating my landlord for threatening behaviour and harassment. I have never dealt with or spoken with Dexters company before, yet they emailed me twice, claiming we'd conversed and agreed on a tenancy termination date.
This is libellous, we have never spoken ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden
Best Estate Agent in KT6 
Best Letting Agent in TW7 
